Terms and conditions
General Terms and Conditions
Updated 14th of November 2018 in accordance with GDPR guidelines and regulations
We do not sell or share your information with any third party or Company.
Your privacy is very important to us. We protect it as it would be our own.
We do not share or store payment information or credit card information. Every time you pay , you will be asked to fill out the payment details again. Our payment processing providers Paypal and 2checkout do not share your information with anyone. When we see details of your payment, they show us only the last 4 digits of your credit card.
This web-site is intended to be a friendly, enjoyable and useful experience. We provide 100% satisfaction guaranteed and the best possible service to all users . We have 100% satisfaction or your money back policy and a friendly flexible exchange policy.
Rights To Suspend or Terminate.
You agree that this web-site, in its own discretion, may terminate any use of the service immediately and without notice if
(a) We believe that you are not abiding by the general rules of this web-site
(b) You have repeatedly broken a certain term
(c) We believe you to be a non paying buyer. In most cases when we suspect foul play we will suspend your account while we investigate further. If our investigation is conclusive then your account with us will be terminated.
The web site afremov.com
You must not transmit through the service any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material. You must also not transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation.
Your account or order can be canceled if you contact us in a vulgar and aggresive manner, make threats or use profanities during phone call , emails or chat . We treat all customers equaliy with the highest etiquete of manners and respect. We expect respectful treatment on the side of the customer as well.
This site acts as the window for the artist Leonid Afremov to sell art and for buyer to purchase his art or any other product related to his art. The artist and his team reserves the right to cancel any transaction without providing any reason or explanation. We provide free international shipping and guarantee delivery in less than 30 days all over the world with the free service.
By creating an user account or making a purchase you automatically subscribing to the news letter, you always can unsubscribe by choosing this option in the news letter that you will receive
Membership to this web-site is only available to those you can form a legally binding contract. This web-site does not permit minors (under age of 18) to register. If any member fails to signup with their correct age the account will be terminated immediately.
Usage of coupons and discounts terms:
The use of coupon codes and other discounts is permited only with one discount or promotion per transaction. You cannot use any coupons on paintings that are part of the Deal of the Day section or part of any other promotions. All offers made through email news are considered promotions. If you order a promotional original painting and use a coupon, your order will be automaticlly downgraded to a recreation or canceled. If you use a coupon on a deal of the day painting that has gallery wrapped upgrade, it will be automaticlly downgraded to rolled in a tube with canvas painting only
If you use coupon codes on already promotiomal or discounted paintings, we reserve the right to cancel this order and issue a refund or send the painting rolled in a tube instead of gallery wrapped .
Gallery Wrapping is an upgrade feature , not a product we sell separatly. Use of discounts or coupons is not allowed on this upgrade . If you use a coupon on gallery wrapped upgrade, you will be asked to pay the difference to complete its full price. The reason for this is because this service is courtesy non profit. We only charge exactly our extra cost for the upgrade witout a cent of proffit.
import taxes may aply to orders outside USA and Mexico . we cannot predict such taxes and cannot cover them. they normally paid on delivery to the shipping company. Please consult customs agancy of your country to estimate the taxes.
- Customers from outside the NAFTA zone (USA, Canada and Mexico) might experience customs related delays and might need to pay import and custom taxes. Afremov.com is not responsible for any customs and import taxes, such taxes are the responsibility of the buyer/ receiver. Canadians still have to pay VAT
- notice to Buyers outside USA , Canada and Mexico: The declared value of the package will be the total payment amount minus the cost of transportation. The declaration statement will be “Online Sale” . We do not cover import taxes or VAT imposed by the customs of the reciver country . Please investigate the possible custom fees on the website of the customs service of your country
- We do not cover the import taxes but we can give you a store credit towards another order for the amount of the tax you paid. Please provide picture of tax recipet for this
In case if the package comes back undelivered due to the following reasons: Not being at home, refusing to pay import duties, refusing to do customs clearance or just refusing the shipment; you will be charged the shipping fees we paid to the delivery company and return shipping fees as well as any import duties imposed on us with this return. In case of a refund request, all these fees will be deducted . If you request repeated shipment after undelivered package, you will be charged repeat shipping fees that vary from $15 to $100 depending on the size of package and final destination.
If you send your paintings back for porpuse of refund, any import duties imposed on us will be deducted from the refund.
all fees mentioned above before being deducted will be backed up with invoices and bills from customs and shipping companies