Who is Leonid Afremov®?

Leonid Afremov is a renowned contemporary artist painting in a distinctive Impressionist manner with a palette knife. Here is the link to the bio.

 

What do you sell?

On this website, you can order original paintings by Leonid Afremov, Limited edition originals by Leonid Afremov   as well as 100% painted recreations copied from early work by Afremov Studio, Prints and giclee and accessories with printed paintings.  

Please refer to this page to learn more about recreation 

Please visit this page for the giclee prints

 

Do you sell framed art?

Yes we do sell and make decorative frames as an extra add on. you can find and order frames here https://afremov.com/frames/ 

 

What materials are used for making the paintings and what does canvas referred to?

The paintings are made on linen or synthetic canvas with oil or acrylic paint using palette knives and brushes. The term canvas is referred to the cloth material only. The canvas can come loose rolled up in a tube or ready to hang stretched on wood. Many people assume that canvas is material glued to a board or already comes ready to hang. Canvas is the cloth material only.  Please pay attention to the stretching and framing options when you order a painting or prints

 

How much does it cost to have the painting delivered Museum Wrapped and ready to hang and what are the limitations?

Having your painting Museum Wrapped will cost you between $34 and $150 depending on the size. If your order does not include this upgrade, the item will be delivered unframed in a tube as Artistic Canvas only. Paintings larger than 30"X40" have different prices for upgrades .  30"X48"/36"X48" cost $99 , 54"x40" / 60"x40"  $150 . 72"x40"/72"X48"  $199  (this size can be sent  stretched by special freight service only in a wooden crate. Please ask the costs to your destination) .The largest sizes paintings do not have the upgrade option inside them. 

If you forgot to add the gallery wrapped upgrade.

 

What are the shipping terms for Gallery Wrapped paintings?

We offer free delivery of gallery wrapped paintings only across North America and Mexico. Other locations may have additional shipping fees applied for sending gallery wrapped paintings.  The fees are as follows European Union / Caribbean and south America  - $65 per painting , Asia and Australia  - $100 per painting, rest of regions $150 per paintings. 

Shipping rolled in a tube paintings as artists canvas only is free to all countries 

Shipping to Australia has restrictions on wood. its not always posible to send stretched paintings to Australia.  in a case when its not possible, the stretching and shipping fees will be refunded

 

What countries do you ship to?

We can arrange a delivery to any country  except of North Korea , Iran and Cuba

 

What is the shipping cost?

We provide free delivery all over the world for

What do you have available for fast shipping?

Fast shipping is subject to availability. Please ask us before purchasing the article. Some printed merchandise is not available for free shipping. 

 

How can I calculate the total bill  for customs purposes if I’m purchasing from another country and who pays customs fees?

The total payment amount will consist of the price of the painting and the transportation cost. The package will be declared as “Online Sale.” you may consult the customs website of your country for additional details .  All fees related to customs must be paid for the customer. The company does not cover any import duties or brokerage fees involved in customs. However, you can ask for store credit for the amount of the tax that you paid to be put towards a future order. It's a little consideration courtesy so the tax does not inflict much lost.  You can try to calculate import duties here . 

 

How do I claim by tax credit?

please send an email to orders@afremov.com  with the copy of the receipt of the paid import duties. Then we will respond with the discount code for this amount.

  

How long will it take for the order to ship?

With the free service, paintings arrive within a month from payment date. We can also arrange an express delivery for an extra fee that depends on the number of items purchased and the buyer’s location.

 

Can you hold the item to ship at a later date?

We have no trouble holding your painting for as long as need until you contact us and arrange for a delivery.

 

Can I pick up my order at your location?

We are an international business. Afremov Studio artists work in several countries. We have artists in USA, Mexico, Spain, Chile, Argentina, China, Czech Republic, and India. The painting is shipped directly from the location of the artist. Some orders are fulfilled in several shipments. 

 

If, by chance, you live in the city of the artist that took your order, you can arrange pick up or meeting. 

 

Can I get the painting delivered as a gift?

We can send the order to any address mentioned by the purchaser and issue the authenticity certificate to any name provided in the online form. At your request, we can also ship the gift anonymously. 

 

Can I request a personal inscription on the back of the painting?

Yes, we can sign the back of your painting with any words of your choice as long as they do not convey an offending or obscene message. The messages can be written on the rear side of the painting only. We recommend not to do long messages on the front side of the painting. 

 

Do the exact sizes come in centimeters or inches? Do you work in inches or metric system?

We work with both measuring systems - centimeters and inches. The exact sizes of the paintings are listed in inches next to the inches. The sizes in centimeters are estimated and rounded up for convenience. IF you plan to buy a frame before the arrival of the painting. We recommend getting it based on the inch size.  

 

Can I request a custom-made size?

If the size you asking is smaller than the original. You can go ahead and order the painting online and in the customer notes section ask for the desired size. If the size is larger, please fill out the form on the site for customization.

 

What should I do if I got a wrong painting?

Get in touch with us and show us pictures of the wrongly delivered painting and we will arrange the correct painting shipping as soon as possible. our service email is orders@afremov.com

 

What should I do if I received a damaged painting?

Contact us to arrange for a replacement or payment refund. We will send you another copy of the same painting or replace it with an equally priced artwork of your choice as soon as possible. our service email is orders@afremov.com

 

Usage of coupons and discounts terms:

The use of coupon codes and other discounts is permitted only with one discount or promotion per transaction. You cannot use any coupons on paintings that are part of the Deal of the Day section or part of any other promotion.  

The site minimum price is $199, anything less than this is considered discounted and cannot have any coupons used for purchasing these paintings.

If you use coupon codes on already promotional or discounted paintings, we reserve the right to cancel this order, issue a refund or downgrade it to rolled in a tube.

 

Can I return or exchange the painting I ordered?

Yes, you can:

•           return the item for a full refund within 90 days from the delivery date. Free return within 30 days

•           exchange it for an equally priced painting within 90 days. Free exchange within 30 days. 

•           Return labels are provided for returns or exchanges no longer than 30 days. If your order is older than 30 days, you must pay all the shipping fees involved in the exchange. 

Orders from July 20th 2019 qualify for the lifetime exchange policy https://afremov.com/lifetime-exchange-policy.html 

 

Can I ask for image for approval?

After you make the order, you can request an image for approval before shipping. Please email to orders@afremov.com to make such request. If you do not ask, we will not send a picture for approval by default.

 

How do I arrange a return for a refund?

 

To arrange a refund, you must do the following

1 - email exchange@afremov.com or order@afremov.com

2 - indicate the reasons for the return

3 - wait for return label 

4 - send the painting/s back 

5 - as soon as the delivery takes place, it takes 5 business days to process the refund

 

Do you cover the cost of packing or shipping with the return?

We do not cover the cost of shipping in the form of refund. You must ask for a prepaid return label via our UPS or Fedex accounts. If you send by your own means, we will not cover the cost of shipping in form of refund. 

We recommend that you save the packing materials from delivery or ask us how to arrange free packing materials with UPS or Fedex. We do not cover cost of external packing service.

 

 

 

Does Leonid Afremov paint all the work himself?

All the master original paintings from this category https://afremov.com/Original-Oil-Paintings/ were painted 100% by Leonid Afremov. They are direct result of his creative process. 

Then we have several kinds of other products that are painted with the help of the Afremov Studio team. 

•           Original Recreation - it’s a recreation made by students during 2019 or before that were signed by Leonid. We have a very low inventory of such paintings.  

•           Studio Recreation - it's a recreation made 100% by professional artists of Afremov Studio. It comes with a certificate of authenticity of a certified recreation. It also comes with Leonid Afremov ® © TM R logo hand drawn on the front side of the painting. such paintings were available for sale from September 1st 2019. All Afremov studio artists were trained by the students of Leonid Afremov or Leonid Afremov himself.  They are in several countries - USA, Mexico, Spain, Chile, Argentina, China, Czech Republic, and India. The artists themselves fulfill their orders. If you order more than one painting at once, you might get several packages from different locations. 

•           This page has more information about both recreations https://afremov.com/Recreation-what-is-it.html

•           Print on Canvas - it's a high quality print on linen durable canvas. Such print is made on a high-end plotter. They can come in open or limited editions. The print is covered with varnish for protection and preservation.  Each print comes with a certificate of authenticity and the logo printed on the front

•           Giclee on Canvas / mixed media paintings - it's a high-quality print on linen durable canvas with paint added on top. In Giclee, an artist covers the print with acrylic or oil paint to give it texture and feel of a real painting. The Giclee is covered with varnish for protection and preservation.  Each Giclee comes with a certificate of authenticity and the logo printed on the front. A professional artist usually paints the texture on top of a Giclee. 

 

How can I get in touch with Leonid Afremov company staff?

Emails:

 

orders@afremov.com

inessa.afremova@gmail.com

info@afremov.com

shipping@afremov.com

 

Phones:
+52-984-119-5074(Playa del Carmen, 10am - 7pm, Monday to Friday) shipping inquiries only. It’s a cell phone, you can use WhatsApp messages

+1-954-372-1229 (Florida, 10am - 7pm, Monday to Saturday) all inquiries 

Please respect the calling hours. 

Skypes:
afremov.com Dmitry Afremov
Borisafremov2 Boris Afremov

In the bottom right corner of the site, you can also find a live chat for quick discussions online. 

 

 

 

I ordered several items on the site in one single order. Why was my order delivered in several packages from different locations and different shipping methods?

 

After the covid 19 pandemic, Afremov studio went from working in an office to working at home.  Some of the artists liked working from home and stayed working in this modality. Eventually we moved all the artists to the home office. Some of them left Mexico to other countries. We also hired and trained new artists in other countries. We have our artist team in the following locations USA, Mexico, Spain, Chile, Argentina, China, Czech Republic, and India.

 

Each artist working from home is responsible for the shipment of the painting to the client. For example, if you order 3 paintings in one order, you might get 3 packages from 3 different locations or one package with 3 paintings. We usually try to give entire orders to one artist only. 

 

Also, we sell printed merchandise. We have DIY paint by numbers, diamond paintings, phone cases, notebooks and a lot of other things with art printed on top. Such merchandise is shipped directly from our manufacturer in China. They handle the logistics for us.  

 

For example, if you order a painting and a phone case, you will get 2 packages. 

 

Does afremov.com sell art of other artists? 

 

We do sell original art, prints and recreations of other artists on afremov.com.  We sell original work by Afremov Studio artists. We also sell copies their original work and prints.  We have a separate category for such artworks https://afremov.com/original-art-by-leonid-afremov-studio/

 

I’m an artist. Can I sell my work on afremov.com

If you are an artist, you can apply for your work to be sold on afremov.com. We do not accept everyone. You must have certain level of skill and creativity. If you are interested to have copies of your work sold on our site, please contact borisafremov@gmail.com to send samples of your work. 

 

Do you offer art classes of the style by Leonid Afremov? 

 

We have online Classes here https://www.afremovacademy.com/courses/leonid-afremov-class

 

We have also Classes in the form of an art retreat in Mexico here https://www.afremovretreat.com/

 

 

Do you make custom made paintings based on pictures and portraits?

We do make custom orders based on photographs and ideas. Please send an email to orders@afremov.com to request a quote for your custom idea.