Shipping Policy

SHIPPING IS FREE TO ANY PLACE IN THE WORLD FOR UNFRAMED PAINTINGS

 

  • We use Fedex and UPS for shipping around the world. The shipping method depends on the overall amount of the transaction, size and weight of package and country of destination. 
  • Only Items that from deal of the day section are available immediate shipping. Other items must undergo certain preparations like varnishing and framing before they can be shipped
  • You will receive an email from the shipping manager with all the details about your purchase within 2 days after your payment.
  • We guarantee delivery in 30 days or less from the payment date. If you need your purchase to be delivered by a certain date, you must let us know as soon as you made the purchase so we place your order on higher priority. Promotional or discounted sales are automaticlly given lower priority than full priced sales. If you purchased a painting based on a promotion , you would need to pay additional charges for high priority and expedited shipping. All the paintings priced lower than $150 are already discounted.
  • If you need overnight shipping, Please contact us for prices. The price varys by size of package and destination. The package must be sent by 2pm local time in order to be overnight. The requst must be done a day before or by 12pm so we have time to process the shipment
  • Customers from outside the NAFTA zone (USA, Canada and Mexico) might experience customs related delays and might need to pay import and custom taxes. Afremov.com is not responsible for any customs and import taxes, such taxes are the responsibility of the buyer/ receiver. Canadians still have to pay a certain brokerage fees and sales taxes which unrelated to NAFTA notice to Buyers outside USA , Canada and Mexico: The declared value of the package will be the total payment amount minus the cost of transportation. The declaration statement will be “Online Sale” .
  • We can only ship to Russia only via EMS postal service. Russian customs permit UPS and FedEx deliveries only to companies with business address. Private individuals in Russia allowed receive packages only by EMS. UPS in Russia can deliver only in Moscow and St. Petersburg areas. EMS shipping to Russia takes between 12 – 30 days from the shipping date.
  • All the paintings are very carefully and professionally packed. We guarantee 100% safe arrival of the product. If the painting breaks along the way, we will provide a replacement or your money back.
  • You will receive the tracking number as soon as the painting is shipped or couple days before shipping
  • We do not ship to PO boxes. The address you provide must be a physical location.
  • We have 2 shipping locations, one in Playa Del Carmen, Quintana Roo ,Mexico and the second in Boca Raton Florida. Some paintings can be shipped from elsewhere if Leonid  Afremov ® is doing long term traveling
  • Our offices in Mexico and Florida are closed and not operational for all the Jewish holidays , Christmas and New Years. Packages do not get picked up during the following Jewish holidays Rosh ha Shana, Yom Kipur, Sukot, Simhat Tora , Hanuka, Purim, Passover and Shavuot as well as Chirtmas Eve, Christmas Day, New Years Eve, New Years Day. The Mexican office is also closed on September 16th (independce day), Constitution Day - February 6, The Birthday of Benito Juarez - March 19, Good Friday - April 6, Labor Day - May 1 and Mexican Revolution Day - November 19.
  • SHIPPING IS FREE TO ANY PLACE IN THE WORLD FOR UNFRAMED PAINTINGS
  • GALLERY WRAPPED PAINTINGS ARE SHIPPED FOR FREE ONLY TO USA, CANADA AND MEXICO  up to size 30"X40"
  • If you wish to have the paintings shipped gallery wrapped, you must purchase stretching from this link http://afremov.com//upgrade-in-case-if-you-forgot-to-add-stretching-during-check-out_30x40.html
  • Shipping of larger size painting than 30"X40" gallery wrapped would require additional shipping fees. Please ask about the fees, they vary by size of painting and destination.


    Shipping of stretched paintings outside North America requires additional shipping fees. The fee depends on the size of painting and country of destination. Australia has restrictions on importing wood, we recommend Australians not to select stretching. Please ask about the additional shipping fees for stretched paintings to your country.

    PLEASE NOTE: IF YOU RECEIVED DAMAGED OR WRONG ITEM, PLEASE CONATCT US AT SHIPPING@AFREMOV.COM AND WE WILL HELP YOU TO RESOLVE THIS ISSUE

 

Usage of coupons and discounts terms:

The use of coupon codes and other discounts is permited only with one discount or promotion per transaction. You cannot use any coupons on paintings that are part of the Deal of the Day section or part of any other promotion.  

The site minmiumum price is $239, anything less than this is considered discounted and cannot have any coupons used for purching these paintings.

 

If you use coupon codes on already promotiomal or discounted paintings, we reserve the right to cancel this order and issue a refund. 

 
Testimonials
Thank you so much. I never thought I would be able to afford one of your original paintings let alone 3. Your style has inspired me to start painting again.
Neeltje Maxwell, Mar 10, 2015
Hello! At the beginning I was a bit skeptical, but now that with the painting in my office's wall, all doubts have been destroyed! Thank you so much!!! I love my painting, you're a great artist Leonid, I admire your work so much! Thanks again!!!
Leonardo Serrano, Feb 10, 2016
I received my painting this evening. I ordered The Rain Princess. I was really hoping it would look like the original but was prepared to be lenient due to the fact that the artist repaints it for you. (Which is pretty cool). However, I was very happy. I've been waiting to give it a prime spot on my wall and it looks so beautiful......autumn is my absolute favorite season and I love this painting.
Emily Fraser Thomson, Jun 9, 2015