Shipping Policy

SHIPPING IS FREE TO ANY PLACE IN THE WORLD FOR UNFRAMED PAINTINGS.

FREE SHIPPING to USA , Canada and Mexico for all paintings framed and unframed 

 IF you order for at least $550 USD  , you will get FREE SHIPPING for framed  paintings to any place in the world

 

 We use  UPS and DHL for shipping around the world. USA, Canada and Mexico are covered with UPS , rest of the countries are covered with DHL. 

  • Paintings made by Leonid Afremov himself are located in parts in our office and in parts with private retilaers and galleries. in case if your painting is not in our office, it has to come back to us first before we can ship it or it shipped directly to the customer. 

    Before we ship the painting. It has to go through some preparations and registrations that take time. First the new owner is registered as the legal owner of the painting in our  records . Then a certificate of authenticity with the new owner is issued. After that the painting is covered with a fresh coat of protective varnish. This varnish will keep your painting looking new and in good conditions for many years. After the varnish is dry, the painting is processed for shipping. 

  • You will receive an email from the shipping manager with all the details about your purchase within 2 days after your payment. 
  • We guarantee delivery in 30 days or less from the payment for all  orders with the free shipping.  Paintings ordered from Leonid Afremov studio are  made on demand, we do not keep them in stock .  Studio paintings  can take 2-4 weeks from order to delivery depending on our load of work . If you need your purchase to be delivered by a certain date, you must let us know as soon as you made the purchase so we place your order on higher priority. 
  • If you need overnight shipping, Please contact us for prices. The price varys by size of package and destination. The package must be sent by 2pm local time in order to be overnight. The requst must be done a day before or by 12pm so we have time to process the shipment
  • All the paintings are very carefully and professionally packed. We guarantee 100% safe arrival of the product. If the painting breaks along the way, we will provide a replacement or your money back.
  • You will receive the tracking number as soon as the painting is shipped or couple days before shipping
  • We have 2 shipping locations, one in Playa Del Carmen, Quintana Roo ,Mexico and the second in Boca Raton Florida. Some paintings can be shipped from elsewhere if Leonid  Afremov ® is doing long term traveling
  • Our offices in Mexico and Florida are closed and not operational for all the Jewish holidays , Christmas and New Years. Packages do not get picked up during the following Jewish holidays Rosh ha Shana, Yom Kipur, Sukot, Simhat Tora , Hanuka, Purim, Passover and Shavuot as well as Chirtmas Eve, Christmas Day, New Years Eve, New Years Day. The Mexican office is also closed on September 16th (independce day), Constitution Day - February 6, The Birthday of Benito Juarez - March 19, Good Friday - April 6, Labor Day - May 1 and Mexican Revolution Day - November 19.

    international shipping is free only for rolled in a tube paintings on canvas. Hand made artesnal gallery wrapped paintings are shipped for free only to USA , Canada and Mexico.   If you want to send a stretched painting internationally, please consult shipping prices here https://afremov.com/Stretching-Upgrade/ 

    • Customers from outside the NAFTA zone (USA, Canada and Mexico) might experience customs related delays and might need to pay import and custom taxes. Afremov.com is not responsible for any customs and import taxes, such taxes are the responsibility of the buyer/ receiver. Canadians still have to pay VAT
    •  notice to Buyers outside USA , Canada and Mexico: The declared value of the package will be the total payment amount minus the cost of transportation. The declaration statement will be “Online Sale” . We do not cover import taxes or VAT imposed by the customs of the reciver country . Please investigate the possible custom fees on the website of the customs service of your country
    • We do not cover the import taxes but we can give you a store credit towards another order for the amount of the tax you paid. Please provide picture of tax recipet for this

      import taxes may aply to orders outside USA and Mexico . we cannot predict such taxes and cannot cover them.  they normally paid on delivery to the shipping company. Please consult customs agancy of your country to estimate the taxes. 

  • If you wish to have the paintings shipped gallery wrapped, you must purchase stretching from this link http://afremov.com//upgrade-in-case-if-you-forgot-to-add-stretching-during-check-out_30x40.html


    PLEASE NOTE: IF YOU RECEIVED DAMAGED OR WRONG ITEM, PLEASE CONATCT US AT SHIPPING@AFREMOV.COM AND WE WILL HELP YOU TO RESOLVE THIS ISSUE

  • SHIPPING OF STRETCHED PAINTINGS IS FREE ONLY TO USA , CANADA AND MEXICO. THE FEES FOR OTHER COUNTRIES VARY BY REGION, YOU CAN CONSULT THE COSTS HERE https://afremov.com/Stretching-Upgrade/ 

 

 

If you use coupon codes on already promotiomal or discounted paintings, we reserve the right to cancel this order and issue a refund or send the painting rolled in a tube instead of gallery wrapped . 

Gallery Wrapping is an upgrade feature , not a product we sell separatly. Use of discounts or coupons is not allowed on this upgrade .  If you use  a coupon on gallery wrapped upgrade, you will be asked to pay the difference to complete its full price. The reason for this is because this service is  courtesy non profit. We only charge exactly our extra cost for the upgrade witout a cent of proffit. 

import taxes may aply to orders outside USA and Mexico . we cannot predict such taxes and cannot cover them.  they normally paid on delivery to the shipping company. Please consult customs agancy of your country to estimate the taxes.

  • Customers from outside the NAFTA zone (USA, Canada and Mexico) might experience customs related delays and might need to pay import and custom taxes. Afremov.com is not responsible for any customs and import taxes, such taxes are the responsibility of the buyer/ receiver. Canadians still have to pay VAT
  •  notice to Buyers outside USA , Canada and Mexico: The declared value of the package will be the total payment amount minus the cost of transportation. The declaration statement will be “Online Sale” . We do not cover import taxes or VAT imposed by the customs of the reciver country . Please investigate the possible custom fees on the website of the customs service of your country
  • We do not cover the import taxes but we can give you a store credit towards another order for the amount of the tax you paid. Please provide picture of tax recipet for this
Testimonials
Pictura este minunata, imi place atat de mult.... Cu siguranta voi mai comanda cel putin inca una! Multumesc din suflet! Este exact ce mi-am dorit!
CRISTINA-MIRELA DRAGOMIR, Jan 30, 2016
¡¡¡¡ Que gran pintor es Ud. Sr Afremov !!!!!! sería un placer y un honor poder adquirir uno de sus cuadros, pero acá en la Argentina no podemos traer cosas de afuera. Lo felicito, no hay una obra suya que no sea maravillosa.
Marinés, Dec 19, 2014
I really bless the day I discovered Leonid. To date I have only purchased 2 paintings (one this morning!!), but I was blown away by the 'Ballet 3' painting I bought as a surprise birthday gift for my lovely wife. Keep up the fantastic work and I hope to buy many more of your work in future
Joseph Garber, Nov 24, 2015