Shipping Policy

SHIPPING IS FREE TO ANY PLACE IN THE WORLD FOR UNFRAMED PAINTINGS.

FREE SHIPPING to USA , Canada and Mexico for all paintings framed and unframed 

 

 We use  UPS and DHL for shipping around the world. USA, Canada and Mexico are covered with UPS , rest of the countries are covered with DHL. 

  • Paintings made by Leonid Afremov himself are located in parts in our office and in parts with private retilaers and galleries. in case if your painting is not in our office, it has to come back to us first before we can ship it or it shipped directly to the customer. 

    Before we ship the painting. It has to go through some preparations and registrations that take time. First the new owner is registered as the legal owner of the painting in our  records . Then a certificate of authenticity with the new owner is issued. After that the painting is covered with a fresh coat of protective varnish. This varnish will keep your painting looking new and in good conditions for many years. After the varnish is dry, the painting is processed for shipping. 

  • You will receive an email from the shipping manager with all the details about your purchase within 2 days after your payment. 
  • We guarantee delivery in 30 working days or less from the payment for all  orders with the free shipping
  • Paintings ordered from Leonid Afremov studio are made on demand, we do not keep them in stock .  Studio paintings  can take 2-4 weeks from order to delivery depending on our load of work . If you need your purchase to be delivered by a certain date, you must let us know as soon as you made the purchase so we place your order on higher priority. 
  • If you need overnight shipping, Please contact us for prices. The price varys by size of package and destination. The package must be sent by 2pm local time in order to be overnight. The requst must be done a day before or by 12pm so we have time to process the shipment
    • All the paintings are very carefully and professionally packed. We guarantee 100% safe arrival of the product. If the painting breaks along the way, we will provide a replacement or your money back.
    • You will receive the tracking number as soon as the painting is shipped or couple days before shipping
    • Our offices in Mexico and Florida are closed and not operational for all the Jewish holidays , Christmas and New Years. Packages do not get picked up during the following Jewish holidays Rosh ha Shana, Yom Kipur, Sukot, Simhat Tora , Hanuka, Purim, Passover and Shavuot as well as Chirtmas Eve, Christmas Day, New Years Eve, New Years Day. The Mexican office is also closed on September 16th (independce day), Constitution Day - February 6, The Birthday of Benito Juarez - March 19, Good Friday - April 6, Labor Day - May 1 and Mexican Revolution Day - November 19.

      international shipping is free only for rolled in a tube paintings on canvas. Hand made artesnal gallery wrapped paintings are shipped for free only to USA , Canada and Mexico.   If you want to send a stretched painting internationally, please consult shipping prices here https://afremov.com/Stretching-Upgrade/ 

      • Customers from outside the NAFTA zone (USA, Canada and Mexico) might experience customs related delays and might need to pay import and custom taxes. Afremov.com is not responsible for any customs and import taxes, such taxes are the responsibility of the buyer/ receiver. Canadians still have to pay VAT
      •  notice to Buyers outside USA , Canada and Mexico: The declared value of the package will be the total payment amount minus the cost of transportation. The declaration statement will be “Online Sale” . We do not cover import taxes or VAT imposed by the customs of the reciver country . Please investigate the possible custom fees on the website of the customs service of your country
      • We do not cover the import taxes but we can give you a store credit towards another order for the amount of the tax you paid. Please provide picture of tax recipet for this


        PLEASE NOTE: IF YOU RECEIVED DAMAGED OR WRONG ITEM, PLEASE CONATCT US AT SHIPPING@AFREMOV.COM AND WE WILL HELP YOU TO RESOLVE THIS ISSUE

 

 

Testimonials
I received a painting that I just love love love. But after a couple of weeks the painting is still wonderful but it is very noticeably rippling. I guess the canvas was not pulled tight enough on the frame. I will have to get fixed properly on the frame. However I still adore this painting.
Jill Mclaughlin, Feb 1, 2015
Love your work - I have four beautiful paintings and just ordered another. They are bright and happy works of art. Thank you for bringing some beauty into my home. Linda Cooley
Linda Carvalho Cooley, May 24, 2015
I bought a painting for my daughter since she loved your work and it was beautiful! I have since bought 3 more. I love them all. Absolutely stunning on my living room wall.
Ruth Choate, Dec 11, 2015
Testimonials
I received my first painting today (Love by the lake). The estimated delivery date was actually at the end of February, however, I got it much earlier. Beautiful painting, and I cannot wait to put on my wall :) Thank you so much Mr. Afremov!! :)
A.H, Feb 11, 2015
We have received the painting ! It's beautiful, amazing painting technique. We will buy for sure one more painting in the future. Thank you very much!
Mattia e Dari, Dec 14, 2013
Simply breathtaking
Today I received „When Dreams Come True“ and „Misty Café“, which are the first paintings I have ever ordered. I wanted to buy paintings from Leonid for a long time, so I was eagerly anticipating their arrival. And what is there to say? The paintings are simply breathtaking. Looking at pictures and having the real thing in front of you is such a difference. I am so happy I have been able to afford these beautiful paintings even as a student and certainly they won’t be the last ones. Thank you so much, Leonid. Your paintings are creating so much joy when you look at them.
Rebekka Helfrich, Apr 1, 2019