FAQ

 

Who is Leonid Afremov®?

Leonid Afremov is a renowned contemporary artist painting in a distinctive Impressionist manner with a palette knife. 

 

What do you sell?

On this website, you can order original paintings by Leonid Afremov® as well as 100% painted recreations copied from early sketches. Prints are offered only if you ask for them. acesories with printed paintings avilable in the category Gift Shop.  

Please refer to this page to learn more about recreations 

 

Do you sell framed art?

No, we don’t make or sell decorative frames and can only get your painting gallery wrapped/ready to hang on your request. When using the word “frame” in correspondence, we refer to the wood frame used for stretching the painting on top for meusum wrap . 

 

What materials are used for making the paintings and what does canvas reffered to?

The paintings are made on linen or synthetic canvas with oil paint using palette knifes only, no brush. The term canvas is refered to the cloth material only. The canvas can come loose rolled up in a tube or ready to hang stretched on wood. Many people assume that canvas is material glued to a board or already comes ready to hang. Canvas is the cloth material only. 

 

How much does does it cost to have the painting delivered Museum Wrapped and ready to hang and what are the limitations?

Having your painting Museum Wrapped will cost you $59. If your order does not include this upgrade, the item will be delivered unframed in a tube as Artistic Canvas only. Paintings larger than 30"X40" have different prices for upgrades .  30"X48"/36"X48" cost $85 , 54"x40" / 60"x40"  $99 . 72"x40"/72"X48"  $150  (this size can be sent  stretched by special freight service only in a wooden crate. Please ask the costs to your desitation) .The largest sizes paintings do not have the upgrade option inside then. 

If you forgot to add the gallery wrapped upgrade. you can add it at this link.

What are the shipping terms for Gallery Wrapped paintings?

We offer free delivery of gallery wrapped paintings only across North America and Mexico. Other locations may have additional shipping fees applied for sending gallery wrapped paintings.  The fees are as follows Eurpean Union / Carrebiean and south america  - $65 per painting , Asia and Austrlia  - $100 per painting, rest of regions $150 per paintings. 

Shipping rolled in a tube paintings as artistc canvas only is free to all destinations 

Shipping to Australia has restricitons on wood. its not always posible to send stretched paintings to Australia.  in a case when its not possible, the stretching and shipping fees will be refunded

 

What countries do you ship to?

We can arrange a delivery to any country of the world that has a post office, DHL or FedEx. 

 

What is the shipping cost?

We provide free delivery all over the world for rolled in a tube (artistic canvas only) paintings only  with a 30-day shipping guarantee.  Shipping stretched/ mesuem wrap paintings outside north american region may cost extra.  Please look above for details. If you need express or overnight shipment, please contact us for pricing. They vary by region , weight and size of package. Our defult  free shipping service is always economy. 

 

How can I calculate the total bill  for customs purposes if I’m purchasing from another country?

The total payment amount will consist of the price of the painting and the transportation cost. The package will be declared as “Online Sale.” you may consult the customs website of your country for additional details

 

How long will it take for the order to ship?

With the free service, paintings arrive within a month from payment date. We can also arrange an express delivery for an extra fee that depends on the number of items purchased and the buyer’s location.

 

Can you hold the item to ship at a later date?

We have no trouble holding your painting for as long as need until you contact us and arrange for a delivery.

 

Can I pick up my order at your location?

Leonid Afremov® lives and works is Playa Del Carmen , Mexico and an additional shipping location in Florida. If you are less than half an hour driving from one of these locations, the painting will be delivered right to your door. visits to the office is available by appoitments only

 

Can I get the painting delivered as a gift?

We can send the order to any address mentioned by the purchaser and issue the authenticity certificate to any name provided in the online form. On your request, we can also ship the gift anonymously.

 

Can I request a personal inscription on the back of the painting?

Yes, we can sign the back of your painting with any words of your choice as long as they do not  convey an offending or obscene message. The mesages can be written on the rear side of the painting only. Leonid does not write anything on front.  

Do the exact sizes come in  centimeters or inches? Do you work in inches or metric system

we work with the metric system. the exact sizes of the paintings are listed in centimeters next to the inches. The sizes in inches are estimated and rounded up for convenince of US customers only. IF you plan to buy a frame before the arrival of the painting. We recomend geting it based on the centimeter size.  

 

Can I request a custom made size?

If the size you asking is smaller than the original . You can go ahead and order the painting online and in the customer notes section ask for the desired size. If the size is larger, please fill out the form on the site .

 

What should I do if I got a wrong painting?

Get in touch with us and we will deliver the correct painting immediately while providing a full refund for the return shipping of the wrong one.

 

What should I do if I received a damaged painting?

Contact us to arrange for a replacement or payment refund. We will send you another copy of the same painting or replace it with an equally priced artwork of your choice as soon as possible.

Usage of coupons and discounts terms:

The use of coupon codes and other discounts is permited only with one discount or promotion per transaction. You cannot use any coupons on paintings that are part of the Deal of the Day section or part of any other promotion.  

The site minmiumum price is $239, anything less than this is considered discounted and cannot have any coupons used for purching these paintings.

If you use coupon codes on already promotiomal or discounted paintings, we reserve the right to cancel this order , issue a refund or downgrade it to rolled in a tube 

 

Can I return or exchange the painting I ordered?

Yes, you can:

  • - return the item for a full refund within 7 days from the shipment date 
  • - exchange it for an equally priced painting in a two-week timeframe


All shipping expenses are covered by the buyer. 

How can I get in touch with Leonid Afremov and his staff?

Emails:
vitebskart@yahoo.com 
inessa.afremova@gmail.com

Phones:
+5219841094781 (Playa del Carmen, 9am - 5pm, Monday to Friday) 

+19543721229 (Florida, 7am - 7pm, Monday to Saturday)

Skypes:
afremov.com 
Borisafremov2

In the bottom right corner of the site, you can also find a live chat for quick discussions online. 

 

 

 

 

 

Testimonials
I received my 'Spirits by the lake' painting today and I can't stop looking at it. It is very subtley different from the original but this does not distract in any way. The subject matter, and the combination of colours are beautiful. It's taking pride of place in my living room. Thank you Leonid.
Rob Alleway, Aug 17, 2015
I purchase "Paris of My Dreams" in December and am absolutely in love with it. Not only that but the service was amazing. I'm back to purchase another!!
Amy Sawyer, Mar 23, 2016
We purchased young ballerina for my daughters dance studio for Christmas ,we opened this for the first time Xmas and saw it for the first time, amazing is all we could say your paintings are memorizing , looking forward to purchasing for my own enjoyment.
Gemi reali, Dec 25, 2013