FAQ

 

Who is Leonid Afremov®?

Leonid Afremov is a renowned contemporary artist painting in a distinctive Impressionist manner with a palette knife. 

 

What do you sell?

On this website, you can order original paintings by Leonid Afremov® as well as 100% painted recreations copied from early sketches. Prints are offered only if you ask for them. acesories with printed paintings avilable in the category Gift Shop.  

Please refer to this page to learn more about recreations 

 

Do you sell framed art?

No, we don’t make or sell decorative frames and can only get your painting gallery wrapped/ready to hang on your request. When using the word “frame” in correspondence, we refer to the wood frame used for stretching the painting on top for meusum wrap . 

 

What materials are used for making the paintings and what does canvas reffered to?

The paintings are made on linen or synthetic canvas with oil paint using palette knifes only, no brush. The term canvas is refered to the cloth material only. The canvas can come loose rolled up in a tube or ready to hang stretched on wood. Many people assume that canvas is material glued to a board or already comes ready to hang. Canvas is the cloth material only. 

 

How much does does it cost to have the painting delivered Museum Wrapped and ready to hang and what are the limitations?

Having your painting Museum Wrapped will cost you $59. If your order does not include this upgrade, the item will be delivered unframed in a tube as Artistic Canvas only. Paintings larger than 30"X40" have different prices for upgrades .  30"X48"/36"X48" cost $85 , 54"x40" / 60"x40"  $99 . 72"x40"/72"X48"  $150  (this size can be sent  stretched by special freight service only in a wooden crate. Please ask the costs to your desitation) .The largest sizes paintings do not have the upgrade option inside then. 

If you forgot to add the gallery wrapped upgrade. you can add it at this link.

What are the shipping terms for Gallery Wrapped paintings?

We offer free delivery of gallery wrapped paintings only across North America and Mexico. Other locations may have additional shipping fees applied for sending gallery wrapped paintings.  The fees are as follows Eurpean Union / Carrebiean and south america  - $65 per painting , Asia and Austrlia  - $100 per painting, rest of regions $150 per paintings. 

Shipping rolled in a tube paintings as artistc canvas only is free to all destinations 

Shipping to Australia has restricitons on wood. its not always posible to send stretched paintings to Australia.  in a case when its not possible, the stretching and shipping fees will be refunded

 

What countries do you ship to?

We can arrange a delivery to any country of the world that has a post office, DHL or FedEx. 

 

What is the shipping cost?

We provide free delivery all over the world for rolled in a tube (artistic canvas only) paintings only  with a 30-day shipping guarantee.  Shipping stretched/ mesuem wrap paintings outside north american region may cost extra.  Please look above for details. If you need express or overnight shipment, please contact us for pricing. They vary by region , weight and size of package. Our defult  free shipping service is always economy. 

 

How can I calculate the total bill  for customs purposes if I’m purchasing from another country?

The total payment amount will consist of the price of the painting and the transportation cost. The package will be declared as “Online Sale.” you may consult the customs website of your country for additional details

 

How long will it take for the order to ship?

With the free service, paintings arrive within a month from payment date. We can also arrange an express delivery for an extra fee that depends on the number of items purchased and the buyer’s location.

 

Can you hold the item to ship at a later date?

We have no trouble holding your painting for as long as need until you contact us and arrange for a delivery.

 

Can I pick up my order at your location?

Leonid Afremov® lives and works is Playa Del Carmen , Mexico and an additional shipping location in Florida. If you are less than half an hour driving from one of these locations, the painting will be delivered right to your door. visits to the office is available by appoitments only

 

Can I get the painting delivered as a gift?

We can send the order to any address mentioned by the purchaser and issue the authenticity certificate to any name provided in the online form. On your request, we can also ship the gift anonymously.

 

Can I request a personal inscription on the back of the painting?

Yes, we can sign the back of your painting with any words of your choice as long as they do not  convey an offending or obscene message. The mesages can be written on the rear side of the painting only. Leonid does not write anything on front.  

Do the exact sizes come in  centimeters or inches? Do you work in inches or metric system

we work with the metric system. the exact sizes of the paintings are listed in centimeters next to the inches. The sizes in inches are estimated and rounded up for convenince of US customers only. IF you plan to buy a frame before the arrival of the painting. We recomend geting it based on the centimeter size.  

 

Can I request a custom made size?

If the size you asking is smaller than the original . You can go ahead and order the painting online and in the customer notes section ask for the desired size. If the size is larger, please fill out the form on the site .

 

What should I do if I got a wrong painting?

Get in touch with us and we will deliver the correct painting immediately while providing a full refund for the return shipping of the wrong one.

 

What should I do if I received a damaged painting?

Contact us to arrange for a replacement or payment refund. We will send you another copy of the same painting or replace it with an equally priced artwork of your choice as soon as possible.

Usage of coupons and discounts terms:

The use of coupon codes and other discounts is permited only with one discount or promotion per transaction. You cannot use any coupons on paintings that are part of the Deal of the Day section or part of any other promotion.  

The site minmiumum price is $239, anything less than this is considered discounted and cannot have any coupons used for purching these paintings.

If you use coupon codes on already promotiomal or discounted paintings, we reserve the right to cancel this order , issue a refund or downgrade it to rolled in a tube 

 

Can I return or exchange the painting I ordered?

Yes, you can:

  • - return the item for a full refund within 7 days from the shipment date 
  • - exchange it for an equally priced painting in a two-week timeframe


All shipping expenses are covered by the buyer. 

How can I get in touch with Leonid Afremov and his staff?

Emails:
vitebskart@yahoo.com 
inessa.afremova@gmail.com

Phones:
+5219841094781 (Playa del Carmen, 9am - 5pm, Monday to Friday) 

+19543721229 (Florida, 7am - 7pm, Monday to Saturday)

Skypes:
afremov.com 
Borisafremov2

In the bottom right corner of the site, you can also find a live chat for quick discussions online. 

 

 

 

 

 

Testimonials
FRESHNESS" IS THE PERFECT TITLE FOR THIS WONDERFUL CRISP WORK OF ART!!! I CAN FEEL THE COLD, CRISP DEW ON MY FACE AS I STROLL THROUGH THIS PAINTING!!! COLORS ARE SO PLEASING TO THE EYE!!! THIS IS ANOTHER AFREMOV THAT I CAN LOOK AT FOR HOURS!! MY EYES AND HEART ENJOY EVERY OBJECT AND SUBJECT IN THIS PAINTING!! TAKE A DEEP BREATH AND ENJOY THE "FRESHNESS"!!!! THANK YOU SO MUCH TO ALL!!! LEONID, YOU ARE A GENIUS...NOTHING LESS!!!!
Mister X, Sep 16, 2013
I purchased "Lovers 2" from Leonid's online store in September 2016. I am very impressed by Leonid and Boris's efforts at customer service. I received progress report e-mails as my order was received, processed, being created, shipped, and delivered to Florida. Within a few short weeks, I received my stunning painting in prestine condition with a certificate of authenticity and am so excited to show it off to all my friends and family. Thank you for a great experience and a fantastic painting! It is even more beautiful in person.
Laura, Sep 25, 2016
FANTASTIC, AMAZING, BEAUTIFUL....SO MANY ADJECTIVES APPLY TO THIS WONDERFUL WORK!!! NEEDLESS TO SAY....I LOVE THIS PIECE AND ALL MY OTHER AFREMOVS!!!!! EACH ONE MORE AMAZING THAN THE NEXT!!! I SO APPRECIATE ALL THE HARD WORK DONE BY THE FAMILY (CHRIS, TOO) FOR THE HARD WORK IN THE BEAUTIFUL WEB SITE AND ALL THE BEAUTIFUL LISTINGS, CATAGORIES, THE SMOOTH PAYMENT, THE EXTRA EFFORT DONE IN THE PACKAGING AND MAILING!! I REALLY ENJOY DAVID'S SHOW EACH NIGHT AT 9:45pm...FANTASTIC JOB!! DAVID'S TELLING OF THE STORIES BEHIND THE PAINTINGS REALLY BRING THEM TO LIFE!!! NOW THE BLOG AND OTHER COMPUTER UPDATES TO KEEP US INFORMED AND UP TO DATE!! WOW!! THANKS SO MUCH!!!
N, Sep 16, 2013