FAQ

 

Who is Leonid Afremov®?

Leonid Afremov is a renowned contemporary artist painting in a distinctive Impressionist manner with a palette knife. 

 

What do you sell?

On this website, you can order original paintings by Leonid Afremov® as well as 100% painted recreations copied from early sketches. We don’t sell fine art prints.

 

Do you sell framed art?

No, we don’t make or sell decorative frames and can only get your painting gallery wrapped/ready to hang on your request. When using the word “frame” in correspondence, we refer to the wood frame used for stretching the painting on top.

 

How much does does it cost to have the painting delivered Gallery Wrapped and ready to hang?

Having your painting Gallery Wrapped will cost you $29. If your order doesn’t include this upgrade, the item will be delivered unframed in a tube.

If you forgot to add the gallery wrapped upgrade. you can add it at this link.

What are the shipping terms for Gallery Wrapped paintings?

We offer free delivery of gallery wrapped paintings only across North America and Mexico. this service is available for 30’’x40’’ art pieces. If you are buying a larger painting and want to have it gallery wrapped and delivered to your home address, this can be done for an additional shipping fee that depends on the painting size and your geographical location. Delivering gallery wrapped paintings to other countries is charged extra as well. Please note that gallery wrapped is not the same as framing. We do not sell  framed art online with decorative frames.

 

What countries do you ship to?

We can arrange a delivery to any country of the world that has a post office, USP or DHL.

 

What is the shipping cost?

We provide free delivery all over the world with a 30-day shipping guarantee. 

 

How can I calculate the total bill if I’m purchasing from another country?

The total payment amount will consist of the price of the painting and the transportation cost. The package will be declared as “Online Sale.”

 

How long will it take for the order to ship?

With the free service, paintings arrive within a month from payment date. We can also arrange an express delivery for an extra fee that depends on the number of items purchased and the buyer’s location.

 

Can you hold the item to ship at a later date?

We have no trouble holding your painting for as long as need until you contact us and arrange for a delivery.

 

Can I pick up my order at your location?

Leonid Afremov® lives and works is Playa Del Carmen , Mexico and an additional shipping location in Florida. If you are less than half an hour driving from one of these locations, the painting will be delivered right to your door. visits to the office is available by appoitments only

 

Can I get the painting delivered as a gift?

We can send the order to any address mentioned by the purchaser and issue the authenticity certificate to any name provided in the online form. On your request, we can also ship the gift anonymously.

 

Can I request a personal inscription on the back of the painting?

Yes, we can sign the back of your painting with any words of your choice as long as they don’t convey an offending or obscene message.

 

What should I do if I got a wrong painting?

Get in touch with us and we will deliver the correct painting immediately while providing a full refund for the return shipping of the wrong one.

 

What should I do if I received a damaged painting?

Contact us to arrange for a replacement or payment refund. We will send you another copy of the same painting or replace it with an equally priced artwork of your choice as soon as possible.

Usage of coupons and discounts terms:

The use of coupon codes and other discounts is permited only with one discount or promotion per transaction. You cannot use any coupons on paintings that are part of the Deal of the Day section or part of any other promotion.  

The site minmiumum price is $239, anything less than this is considered discounted and cannot have any coupons used for purching these paintings.

If you use coupon codes on already promotiomal or discounted paintings, we reserve the right to cancel this order and issue a refund. 

 

Can I return or exchange the painting I ordered?

Yes, you can:

  • - return the item for a full refund within 7 days from the shipment date 
  • - exchange it for an equally priced painting in a two-week timeframe


All shipping expenses are covered by the buyer. 

How can I get in touch with Leonid Afremov and his staff?

Emails:
vitebskart@yahoo.com 
inessa.afremova@gmail.com

Phones:
+5219841094781 (Playa del Carmen, 9am - 5pm, Monday to Friday) 

+19543721229 (Florida, 7am - 7pm, Monday to Saturday)

Skypes:
afremov.com 
Borisafremov2

In the bottom right corner of the site, you can also find a live chat for quick discussions online. 

 

 

 

 

 

Testimonials
Words have not been invented yet, describing the sheer beauty of these paintings. I have now bought 5 of your paintings and I'm still looking for more. Your paintings are addicting, like tattoos.
Octavio Otiniano, dic 9, 2015
You must understand my delight at being able to find and buy a copy of Alley by the Lake after years of searching. I cannot believe that just a year ago, I was in a Walmart in Iraq after being informed that they had an unlimited supply of these paintings. I ad also heard that Leonid Afremov himself was a slave in one of the Walmart's sweatshops. This completely outraged me, but I found it to be nothing but a simple hoax! After escaping the Taliban successfully, I came back home to find this website and was able to order it using the magic of technicalology! Thanks my lucky stars for gugle and beeng!
Hashtag Smithers, jul 28, 2014
Looking at the vibrant colors of Leonid’s paintings, I couldn’t help myself but to order a couple during his Birthday Special Deal offered on 12th July 2014. Unfortunately, due to some error I received a package of wrong paintings. However, upon my pointing it out to Boris, this large hearted family admitted the mistake and sent me my correct package. I have now received my correct paintings and they are amazingly beautiful. A very nice addition to my personal collection. I will for sure order again from them as the paintings are worth every single penny. And more so they are amazingly affordable for a painter of international repute. Both thumbs up Leonid for your glittering work and commitment.
Khurshid Marwat, ago 30, 2014