Afremov official announcement March 10 2018- 2019

Official announcement of Leonid Afremov March 10th 2018 till today, March 10th 2019

 

Dear Friends,

 

During 2018 I have been employing a 3rd party logistical company in Mexico to handle my shipments. We have always been a small family business and were not looking into growing into a large company with many employees. Having  a contract with a logistical company was much easier since they have all the needed  infrastructure to handle a large amount of shipments.

 

Unfortunatly, this company in Mexico was not doing their job very good and had a lot of mistakes due to negligence and simply just not caring enough . They have sent some orders to clients they do not belong to, mixed up shipping labels and paintings. in some cases, they have sent recreations in place of originals and originals in place of recreations.

 

I have already stopped using the service of this logistical company . Now I hired quite an elaborate staff and handle all our shipments and logistics ourselves with a new system in a new office we just built. We still in the process of perfecting this new logistical process  so I apologize upfront if some orders take longer than usual to process.

 

 

If you have issues with your order from 2018 please contact me and my team to resolve the issue not matter what it is. We will exchnage your painting, issue a refund, provide free replacment  and work with you to achieve a solution you are happy with.

 

the contact email for problems with past orders is help@afremov.com

 

I once again apologize for any inconvenience caused. Now all the logistics are handled by the Afremov family directly our personal team .

 

If you have any questions, please ask. Customer satisfaction is our main goal.

 

Best Regards

 

Leonid Afremov

Testimonials
From the moment I saw Mr. Afremov's work, I was entranced. I was also stunned to find such beautiful work at such affordable prices. I am now the proud and very happy owner of two pieces of Mr. Afremov's work and I would be thrilled to add more. Both paintings (purchased at separate times) arrived in perfect condition within a few days of shipping. Customer service is wonderful, they responded to an email I sent immediately and courteously. As gorgeous as the paintings looked on my computer screen, it doesn't compare to the way the colors shimmer and glow hanging on my walls. If you're thinking about purchasing, stop thinking and just do it. You will not regret it!
Bea Brodsky, Jan 23, 2014
If I am honest I would have to admit, never did I dream I would abandon the works of Rei` Munoz. Then I saw Leonid Afremovs' creation 'Alley by the Lake'. I anticipate many, many years of collecting these fine pieces. Livinnia Boschenstein
Livinnia Boschenstein, Jan 15, 2015
Today I got my "close encounter" canvas framed and hanging on my wall....what a wonderful painting and it's a pleasure to sit and look at it. I am so glad I found you and it may be the first piece that I've purchased but it will not be my last. Excellent customer service from start to finish
Shona, Jun 29, 2014