Afremov official announcement March 10 2018- 2019

Official announcement of Leonid Afremov March 10th 2018 till today, March 10th 2019

 

Dear Friends,

 

During 2018 I have been employing a 3rd party logistical company in Mexico to handle my shipments. We have always been a small family business and were not looking into growing into a large company with many employees. Having  a contract with a logistical company was much easier since they have all the needed  infrastructure to handle a large amount of shipments.

 

Unfortunatly, this company in Mexico was not doing their job very good and had a lot of mistakes due to negligence and simply just not caring enough . They have sent some orders to clients they do not belong to, mixed up shipping labels and paintings. in some cases, they have sent recreations in place of originals and originals in place of recreations.

 

I have already stopped using the service of this logistical company . Now I hired quite an elaborate staff and handle all our shipments and logistics ourselves with a new system in a new office we just built. We still in the process of perfecting this new logistical process  so I apologize upfront if some orders take longer than usual to process.

 

 

If you have issues with your order from 2018 please contact me and my team to resolve the issue not matter what it is. We will exchnage your painting, issue a refund, provide free replacment  and work with you to achieve a solution you are happy with.

 

the contact email for problems with past orders is help@afremov.com

 

I once again apologize for any inconvenience caused. Now all the logistics are handled by the Afremov family directly our personal team .

 

If you have any questions, please ask. Customer satisfaction is our main goal.

 

Best Regards

 

Leonid Afremov

Testimonials
I have just received the first of 3 paintings for my new home in southern Spain. Wonderful art in stunning colour that will enhance Andalucian style living.
Peter Troniseck, Dec 15, 2016
Je pensais recevoir une toile originale peinte à la main et j'ai reçu un morceau de plastique photocopié. Je trouve que c'est cher payé pour un bout de toile cirée. Dommage, car le style de peinture me plais.
alain, Jun 3, 2015
Thank you so much for making such beautiful art. I own four of your paintings, and want more. Also, thank you for making art accessible. I never thought I would be able to start a collection!
Julia Buller, Feb 14, 2017
Testimonials
If I am honest I would have to admit, never did I dream I would abandon the works of Rei` Munoz. Then I saw Leonid Afremovs' creation 'Alley by the Lake'. I anticipate many, many years of collecting these fine pieces. Livinnia Boschenstein
Livinnia Boschenstein, Jan 15, 2015
So much more beautiful in person. The colors jump off the page. When I look at this painting, magical things happen inside me! Thank you
ellenor, Mar 29, 2017
I just received the painting today. It is awesome, even more beautiful than I expected. I asked to send my order for my daughter birthday and the painting arrived 2 days later. I placed the order for another paintings. Ralph E. 2/15/2014
Ralph E, Feb 18, 2014